.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Study Development Honor for AI Contact Centers and also named a Forerunner in two Aragon Research Planet rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The firm was identified as the most calculated merchant in the AI Agent Platforms report.At the core of Five9’s advancement is their sight for The brand-new CX, where AI Professionals as well as AI-empowered Human being Agents collaborate to provide hyper-personalized consumer adventures. The provider just recently introduced new improvements featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use innovation in market evolution and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Brokers AI et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also named a Leader in The Aragon Research Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Study World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has actually been actually called a victor of the 2024 Aragon Research Technology Honor for AI Contact Centers. In addition, Five9 has actually been actually named a Forerunner in pair of Aragon Study Entire world documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. This awareness from Aragon Study highlights Five9’s position as a forerunner in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 record positions Five9 as the best
strategic vendor measured in
the document, recognizing Five9 s strategic sight for AI-driven technology in CX. At the core of the technology is Five9’s outlook for The brand new CX where AI Representatives and also AI-empowered Human being Brokers work together to supply hyper-personalized, easy client knowledge. By inspiring organizations to deliver transformative customer interactions while decreasing prices as well as boosting efficiency, Five9 is actually specifying brand-new standards for AI-powered solutions in the contact facility sector.
AI is actually foundational for creating remarkable consumer knowledge, as well as we are honored to become pinpointed by AragonResearch study as impressive for our initiatives to thrust the smart get in touch with facility ahead, claimed Jonathan Rosenberg, Main Innovation Police Officer as well as Head of AI, Five9. Our concentration has actually been, and are going to remain to be actually, helping organizations provide those knowledge with user friendly resources and also capabilities. Along with each brand-new advancement, our company take a progression for each Five9 and also for the field overall.
The Aragon Investigation Advancement honor identifies companies leveraging visionary use of modern technology to certainly not merely adapt as markets modify, but to definitely disrupt as well as educate how their markets will certainly evolve. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors ceremony.Five9’s dedication to advancement, particularly its eyesight for mixturing artificial intelligence Representatives and also AI-empowered Human Professionals, is specifying a new specification for how organizations can provide hyper-personalized and seamless consumer expertises, claimed Jim Lundy, Creator, CEO and also Lead Analyst, Aragon Research Study. This award as well as document recognition improves Five9’s commitment to supplying artificial intelligence advancements for CX.
Previously this year, the provider introduced brand new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that change the technique business approach CX, driving better results for both consumers as well as agents. About Five9. The Five9 Smart CX Platform, powered through Five9 Brilliant AI, offers a thorough room of answers to electrical power AI-elevated client experiences that supply better company end results and Bring Delight to CX.
Our unified cloud-native offering makes it possible for hyper-personalized consumer experiences as well as even more encouraged employees, creating every consumer communication a lot more linked, simple, and personal. Depended on by 2,500 +consumers and also 1,400+ partners globally, Five9 unites the energy of AI, our platform, and our people to steer AI-elevated CX.To find out more, visit www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Legal rights Booked.
The identification of an Aragon Study honor victor is certainly not a promotion through Aragon Research of any kind of provider, product, or service. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 gained the 2024 Aragon Investigation Innovation Honor for Artificial Intelligence Get In Touch With Centers as well as was actually called a Leader in pair of Aragon Research study World reports: AI Broker Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025.
What brand new AI products did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to enhance customer expertise control.Exactly how does Five9’s( FIVN )NEW CX eyesight effect customer care? Five9’s brand-new CX eyesight integrates AI Agents with AI-empowered Human Brokers to provide hyper-personalized, effortless customerknowledge while minimizing costs as well as enhancing performance.
What was actually Five9’s( FIVN) critical role in the Aragon Analysis Globe 2025 document? Five9was placed as one of the most calculated provider in the AI Agent Operating Systems in the ICC, 2025 file, realizing their calculated sight for AI-driven development in CX. When did Five9( FIVN) get the AragonInvestigation Development
Honor
?
Five9 was actually officially presented with the award on December 10, 2024, at the Aragon Transform 2024 awards service.